Skip to main content

Our Supporter Care team is ready to help

Call +44 (0)20 7012 6400 or email supportercare@shelterforkids.org - lines open 9am-5pm, Monday to Friday.

GOT A QUESTION?

Before getting in touch, please check our most frequently asked questions to see if your enquiry is covered below:

GOT A COMPLAINT?

We take complaints very seriously. If you have a complaint, here's how you can get in touch:

Make a complaint

OUR OFFICES

Please note: Our Supporter Care team is only based at our UK head office - please do not contact our other offices with enquiries about donations, fundraising, or our projects.
 

HEAD OFFICE

Shelter For Kids UK
Airport Road/Rashid AL Maktoum Street 2,
Abu Dhabi

USA BRANCH

9101 W. Sahara Ave, Suite 105,
Las Vegas,
United States

QATAR BRANCH

Tower 1,
Next to Al Mana Building,
Doha,
Qatar

Click the button below for internet safety support and advice from the Police Child Exploitation and Online Protection Centre:
 

CEOP logo

Due to limited resources our Supporter Care team won't be able to respond to:

  • Sales enquiries
  • Careers: information about working for us is on our Jobs website - where we also advertise voluntary administrative roles.
  • Speculative CVs - we are unable to hold these on record 
  • Dissertation/Research Questionnaires
  • Sending volunteers overseas
  • Grant requests from other charities
  • Unsolicited requests from individuals for financial support 
  • Overseas organisations wishing to partner with us

Get involved